Enterprise IT products & consulting

Software and expertise that move your business forward.

Arc Insight Services builds enterprise-grade products across CRM, retail technology, social platforms, and FinOps SaaS — and provides the consultants who deliver them from strategy through go-live.

5
Product domains
4
Regions served
End-to-end
Project delivery
finops-dashboard.arcinsight.app
Stratus FinOps — Cost Dashboard
Cloud cost control
Where to start

Which product for which need

Five products, five different jobs. Find the row that sounds like your problem.

the product for this need · our consultants also deliver it
Your needCRM SuiteRetail IT SolutionsSocial Media PlatformFinOps SaaSIT Consulting
Unify customer relationships across sales, service and marketingPrimary product for this needNot applicableNot applicableNot applicableAlso supports delivery
Run omnichannel retail that keeps trading through outagesNot applicablePrimary product for this needNot applicableNot applicableAlso supports delivery
Operate a community or social platform with moderation at scaleNot applicableNot applicablePrimary product for this needNot applicableAlso supports delivery
Bring multi-cloud spend and commitments under controlNot applicableNot applicableNot applicablePrimary product for this needAlso supports delivery
Deliver or modernise the programme itself, end to endNot applicableNot applicableNot applicableNot applicablePrimary product for this need
Our services

Consulting at every stage of the project

From the first whiteboard session to long-term support, our specialists stay with you across the full lifecycle.

1

Discovery & Strategy

Workshops with the people who'll actually use the system, producing a written requirements baseline, a prioritized roadmap, and a budget range you can take to your board.

2

Solution Architecture

The system on paper before it's in code: data model, integration map, cloud topology, and the access and security model — with the trade-offs we rejected written down alongside the ones we chose.

3

Implementation & Build

Two-week sprints that end in working software you can click through, not a status deck. Scope changes surface while they're still cheap to make.

4

Integration & Migration

Connecting to the systems you already run, and moving legacy data across with reconciliation counts that prove what landed matches what left.

5

Quality & Go-Live

Functional, performance, and security testing, a rehearsed cutover, and a documented rollback path — so launch day is uneventful by design.

6

Managed Support

Monitoring and incident response after go-live, plus a standing enhancement backlog we review with you on a regular cadence — not a ticket queue you shout into.

Global experience

Senior people. Global mileage.

Senior consultants who've built and shipped at EY, Sopra Steria, Oracle, NetApp, Hexaware, Amway, and Xactly Corp — now working from the UK, Canada, India, and Hong Kong.

EYSopra SteriaOracleNetAppHexawareAmwayXactly Corp
On the ground inUnited KingdomCanadaIndiaHong Kong
Why Arc Insight

Products and people, under one roof

Most firms sell you software or sell you advice. We do both — which means the team that designs your solution is the same team accountable for delivering it.

One partner from strategy through support — no handoffs, no finger-pointing.
Deep expertise across five connected product domains.
Delivery experience spanning the Americas, Europe, the Middle East, and India.
Senior consultants who have shipped real systems, not just slide decks.
5 domains
CRM · Retail · Social · FinOps · Consulting
4 regions
Global delivery footprint
Full lifecycle
Discovery → Build → Go-live → Support
Senior-led
Experienced consultants on every engagement
Questions

Frequently asked

The things prospective clients ask us most, answered plainly.

What does Arc Insight Services do?

Arc Insight Services is an enterprise IT company that builds software products and provides the consultants who deliver them. It works across five domains — CRM, retail technology, social and community platforms, cloud financial operations (FinOps), and IT consulting — covering the full lifecycle from discovery and architecture through build, integration, go-live and ongoing support.

Which regions does Arc Insight Services operate in?

Arc Insight Services delivers across four regions: Americas, Europe, Middle East, India. Its consultants work from the United Kingdom, Canada, India and Hong Kong, which gives clients overlapping working hours and people familiar with local regulatory requirements.

What products does Arc Insight Services offer?

There are five: CRM Suite (a unified customer platform spanning sales, service and marketing), Retail IT Solutions (point-of-sale, inventory and omnichannel order management), Social Media Platform (white-label community technology with moderation at scale), FinOps SaaS (multi-cloud cost visibility, budget governance and optimisation), and IT Consulting (strategy through delivery).

Can I try an Arc Insight product before buying?

Yes. Each product page has a demo access request form. Arc Insight provisions a personal demo workspace with a 7-day trial and emails the access details, usually within one business day. Nothing needs to be installed — the demo runs in a hosted workspace.

Does Arc Insight Services provide consultants as well as software?

Yes. Arc Insight Services provides senior consultants who have shipped production systems at organisations including EY, Sopra Steria, Oracle, NetApp, Hexaware, Amway and Xactly Corp. The same team that scopes an engagement delivers it, so there is no handover between an advisory vendor and a build vendor.

How do I contact Arc Insight Services?

Email admin@arcinsightservices.com, or use the contact form at https://arcinsightservices.com/#contact. A consultant typically responds within one business day.

Get started

Let's build something that lasts.

Tell us about your project. We'll get back to you with the right mix of products and people for the job.

Talk to us

Prefer email or a quick call? Reach out directly and a consultant will respond.

Email
admin@arcinsightservices.com
Regions
Americas · Europe · Middle East · India
Response time
Within 1 business day
Customer login
Login for your support dashboard and other product related info.